Last updated – 25 May 2025
This Privacy Policy sets forth how QURTUBA HAJJ AND UMRAH SERVICES PRIVATE LIMITED (hereinafter “we”, “our” or “the Company”) collects, utilises, keeps and discloses information when you engage with our mobile applications, web portals and any other digital services (collectively, the “Service”). By continuing to use the Service, you confirm that you have reviewed this statement and you consent to the routines outlined below.
We process information solely to operate, safeguard and continuously refine our Service. We do not sell personal details and share them only under the circumstances explained in this Policy.
Capitalised expressions possess the meanings assigned in the “Definitions” subsection. These definitions apply irrespective of whether terms appear in singular or plural form.
When you create an Account, submit feedback, or place an order, we may ask for:
Each time you interact with the Service, our servers and third‑party tools automatically record diagnostics: IP address, browser / OS version, the pages or screens you viewed, time stamps, hardware model, operating‑system build, advertising identifiers, sensor data and crash logs. This Usage Data enables us to gauge performance, uncover malfunctions and bolster security mechanisms.
For stable infrastructure we collaborate with reputable partners, among them:
These organisations process data under their own privacy statements and contractually commit to keep information confidential and use it only for explicitly authorised tasks tied to our Service.
We employ Cookies, pixel beacons and comparable scripts to:
Session cookies expire when you exit your browser, whereas persistent cookies stay until their pre‑set lifetime elapses or you clear them manually. You may block cookies through browser controls, though certain Service components could behave unexpectedly.
Our mobile application interfaces with Android system APIs to furnish capabilities such as approximate location awareness, step tracking or hardware diagnostics. Data retrieved (e.g., coarse location, sensor readings and device state) serves solely to activate declared features. Transmission occurs over encrypted channels, and stored data is protected by encryption‑at‑rest where applicable. We never monetise or distribute this information to third parties unless you grant explicit consent. You may review or revoke permissions anytime via your device’s settings panel.
Personal Data is held just as long as needed for the reasons detailed or to meet statutory duties. Usage logs may be retained in aggregated form for longer to reinforce defence and operational analytics.
Your details might be processed on infrastructure situated outside your regulatory region. By supplying information, you consent to such transfers, which are secured via encryption, least‑privilege access and contractual safeguards aligned with this Policy.
You are entitled to request removal of Personal Data at any moment. Follow our “User Data Deletion Request” guide or contact us directly; we shall erase or anonymise records unless legal retention duties prevent that.
Should QURTUBA HAJJ AND UMRAH SERVICES PRIVATE LIMITED merge with, or be acquired by another organisation, Personal Data may shift to the successor company subject to this Policy, and you will be informed before changes take effect.
We may disclose information when compelled by lawful requests such as subpoenas, court orders or regulatory directives.
The Company employs encryption, firewalls, access‑control policies and routine audits to secure Personal Data. Though no system can claim absolute protection, we constantly enhance measures to mitigate emerging risks.
Our Service is not aimed at persons under 13 years old. We do not knowingly collect information from children. Should you suspect a minor has supplied Personal Data, please inform us so we can promptly delete such information.
The Service may contain links to sites we do not manage. We hold no responsibility for their content or privacy conduct. Review their respective policies before sharing data.
We may revise this Privacy Policy occasionally. Updates appear on this page with a new “Last updated” date; major changes may also be announced via email or in‑app notice. Your continued use after modifications signifies acceptance.
Have questions about privacy? Reach us at [email protected].